Currently all orders are shipped to U.S only.Unfortunately we do not ship to Hawaii, Puerto Rico, and Alaska.We are in the process. If you are located in those states please message us seperately at chynna@sagecacao to order.
Typically, you will receive your order within 5-10 business days after the ship date. However we try to go faster whenever possible. Most receive their cacao in 3 days or less. We have a flat shipping rate - $5.00
Since USPS is the official mail handler, once mail is scanned into the USPS system, Sage Cacao will no longer hold responsible for lost or stolen packages.
We do not accept returns. If you dissatisfied with your cacao, please message chynna@sagecacao so that we can review your concerns.
We appreciate your feedback on how each delivery process is for you, and if there is anything you discover that we can do better to make the process even more smooth.